reporting lines

Practical project management for delivery leaders.

Written by Simon Inglis — frameworks, war stories, and hard-won lessons from 20 years of delivering projects in government, healthcare, and enterprise IT.

No theory for theory's sake. Just what actually works when the schedule is slipping, the sponsor is nervous, and the team needs a path forward.

Recent

Narrative Capture: when reporting stops showing the delivery evidence

Sometimes the risk is not that no one reports. It is that reports, advice and reviews keep moving while senior decision-makers receive an account that does not match the delivery evidence.

When more services online is not the same as benefits realised

Service Victoria had more services online and high satisfaction among users who completed transactions. But the Victorian Auditor-General’s Office found in its 2026 follow-up that later activity measures could not show whether the platform was delivering the transaction savings set out in its original business case.

Public Digital Projects Pulse #1: What the first Pulse shows

Queensland and Victoria both publish public data on digital projects. The first Public Digital Projects Pulse brings those datasets into one dated, repeatable baseline.